Knowledgebase

Of course, you can even fill in a string of characters at random!

Of course, our right file feature extraction tool, you only need to upload the extracted file features after extracting the features, which is 100% safe for your source file.

You can use our feature extraction tool to extract the features of the source file and upload the feature file. Usually, the feature file is only a few KB, and there are special circumstances that will fail the extraction! At this time, you can contact our customer service for help.Download feature extraction tool

It may be caused by the instability of your network. You can use our feature extraction tool to extract the feature upload of your file, which can usually greatly reduce your upload time.

This is also very difficult for us, we will do our best to add a variety of payment channels, you can try to contact our customer service.

This is a very serious problem, but it usually does not happen, you can contact our customer service for help.

In this case, you can contact our customer service for help. Usually, we provide advanced services for corporate users, including but not limited to certain file types.

No problem, you only need to tap to upload, our system will automatically identify it for you.

Normally it is within 24 hours, it may be faster, but it may also be slower in peak conditions, the specific waiting time can refer to the time on the task details page.

No, but it can be destroyed.

Very simple, you only need to select the file upload on the home page.

Of course, we will notify you via email for any updates, but make sure that you leave a valid mailbox, or you can enter the mailbox on the search page to check the task status.